FAQs

When Will My Order Ship?

Orders are usually processed and shipped within 8-10 business days of purchase.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfilment centers based on your location. Average shipping time is about 8 to 12 business days. Your tracking number will be updated 3-7 days after your order has been shipped.

Where is my order?

• You will only receive shipping confirmation after your item has been fulfilled. After we sent out the package, you can get a tracking number and you can check the tracking information in this site: CLICK HERE
• Please fill in your account email and order number in -Track Your Order at the footer of the website to monitor the order status

How Do I Cancel An Order?

We are only able to cancel orders within the first 24 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it’s out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What Is Your Return Policy?

Unfortunately due to the nature of our products, we do not accept returns, exchanges or refunds.

What Methods of Payment Do You Accept?

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card.